1. Introduction
Pawdia AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI pet portrait generation service.
By using our service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our service.
2. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, password (encrypted)
- Usage Data: IP address, browser type, access times, page views
- Payment Information: Processed through PayPal (we do not store payment card details)
- Generated Content: Pet photos you upload and AI portraits we generate
- Technical Data: Device information, error logs, performance metrics
3. How We Use Your Information
We use collected information to:
- Provide and improve AI pet portrait generation services
- Process subscriptions and payments
- Send service-related notifications and updates
- Ensure service security and prevent fraud
- Provide customer support and respond to inquiries
- Conduct analytics and research to enhance service quality
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
- Service Providers: With trusted third parties who assist in operating our service (e.g., PayPal, cloud storage providers)
- Legal Requirements: To comply with legal processes, court orders, or government requests
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection of Rights: To protect our rights, property, or safety, or that of our users
- With Your Consent: When you explicitly authorize us to share your information
5. Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for data transmission
- bcrypt encryption for password storage
- Regular security audits and assessments
- Access controls and authentication mechanisms
- Employee privacy and security training
- Secure data backup and recovery procedures
While we strive to protect your information, no security measures are completely secure.
6. Your Privacy Rights (CCPA/CPRA Compliance)
Under California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the following rights:
- Right to Know: Request information about personal information collected, used, and shared
- Right to Delete: Request deletion of personal information
- Right to Correct: Request correction of inaccurate personal information
- Right to Opt-Out: Opt-out of the sale or sharing of personal information
- Right to Limit Use: Limit use of sensitive personal information
- Right to Non-Discrimination: Not receive discriminatory treatment for exercising privacy rights
To exercise these rights, contact us at: support@pawdia-ai.com
7. Data Retention
We retain personal information only for as long as necessary:
- Account Information: While your account is active
- Generated Content: According to your settings
- Payment Records: 7 years as required by law
- Analytics Data: 2 years for service improvement
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your login status
- Analyze website usage
- Personalize your experience
- Improve service performance
You can manage cookie preferences through your browser settings.
9. Children's Privacy (COPPA Compliance)
Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete it.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure such transfers comply with applicable data protection laws through appropriate safeguards.
11. Third-Party Services
Our service may contain links to third-party websites or use third-party services. This Privacy Policy applies only to information collected by us. We encourage you to review the privacy policies of any third-party services you use.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website or through other communication methods.
Last Updated: December 2025
13. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
- Email: pawdia.creative@gmail.com
- Customer Service Hours: Monday-Friday 9:00 AM - 6:00 PM PST
- Response Time: We will respond within 2 business days